Case Study

Business Intelligence Dashboards
Blythedale Children’s Hospital
Location:
NY, USA
Industry:
Healthcare
Environment :
SharePoint 2010
Skills:
Kendo Controls, SSRS, Visual Studio 2012, SQL Server 2012

Blythedale utilizes the Microsoft SharePoint platform and Kendo UI to construct Business Intelligence Dashboards within their Intranet Portal.

About the Client

Established in 1891, Blythedale Children’s Hospital has dedicated the past 120 years to enhancing the quality of life for children.

Blythedale stands as the sole independent specialty children’s hospital in New York, renowned for pioneering innovative inpatient programs. Leveraging their expertise and access to cutting-edge resources, Blythedale boasts one of the largest pediatric therapy departments in New York State. Their unwavering commitment to providing comprehensive care for medically complex children, alongside robust support for their families, is unmatched.

The Challenge

Blythedale sought to implement an intranet portal to serve its diverse departments, encompassing Medicine, Accounts, Finance, Health Information, and other administrative sectors.

They sought Key Performance Indicators and visual data representation to monitor their advancement toward organizational objectives.

A system for eLearning and onboarding new doctors entering the hospital.

A document management system.

Objectives

Following discussions between our consulting team and the hospital, the following key pointers were identified to develop a solution.

-Managing hospital bedding necessitated the organization of both inbound and outbound patient records.

-Timely nursing care according to triage was essential for attending to the children.

Separately:

-Doctors and nurses required a platform for ongoing training and staying abreast of new research developments.

- Requests for transporting children needed to be addressed promptly and efficiently.

-Clear oversight of accounts, billing, and finances was necessary for decision-makers to ensure the organization's profitability.

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They offer high quality software solutions and services, their agile approach to development and resources make them valuable in a market that is changing by the minute. The team is excellent and very customer focused!

The Solution

Blythedale established an on-premise intranet portal using the Microsoft SharePoint 2010 platform, leading to the decision to utilize SharePoint to fulfill this particular requirement.

Initially, an in-depth analysis of the data within their ERP system was conducted. Subsequently, this data was integrated into the SharePoint platform by establishing connectivity through Application Pages on the SQL server backend.

Utilizing this data, various dashboards were created using Performance Point Services with Dashboard Designer and the Kendo UI framework.

A Census dashboard was devised to capture patient details such as admission time, discharge time, length of stay, etc., on a daily basis. This aids the staff in monitoring patient aging and hospital occupancy effectively.

Similarly, a Post-Discharge Follow-Up Call dashboard was created. After a patient is discharged, follow-up calls are made to inquire about their health status and other details. This facilitates easy monitoring and accessibility of patient data.

Using Kendo UI, a self-learning module (SLM) was developed for doctors and nurses to stay informed about the latest research and advancements in medical science and technology.

Blythedale provided transport services for patient pickups and drop-offs. To monitor this aspect, a separate dashboard was developed. This allowed staff to access transport service details and track their status.

Additionally, a dedicated dashboard was created to facilitate nurse call follow-ups. This dashboard enables nurses to monitor calls, both attended and unattended, on a daily, weekly, and monthly basis.

We developed various other dashboards, including Impact Dashboards, Quality Dashboards, Census Dashboards, Vent Weaning Dashboard, Clinical Indicators Charts, Length of Stay Reports, Referral Dashboard, Vent Census, Post-Discharge Follow-Up Dashboard, and more, using Kendo UI.

SQL Server Reporting Services (SSRS) was configured to generate various financial and accounting reports for the finance department. With this SharePoint custom solution, Kendo UI, and SSRS, Binary Republik assisted Blythedale in implementing various dashboards to enhance staff productivity and efficiently manage their institution.

Benefits

Census dashboards provided the hospital management with insights for patient intake and discharge, ensuring accuracy and efficiency in patient management.

Nurses diligently cared for all the children in the hospital, prioritizing the maintenance of their quality of life.

The visual data provided doctors and staff with a clear perspective, aiding in decision-making processes.

The dashboard for the accounts and finance department provided a transparent overview of the available cash flow, along with other pertinent account-related information.

Charts and graphs facilitated the establishment of goals for improved results across all departments effortlessly.

Let's Get Started

Our proven methodologies and a track record of excellent services backed with by years of experience with SharePoint will ensure a high success ratio and a greater user acceptance.

Let us know what you are looking for and get a quick quote from our SharePoint team!

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